Tel-Star Digital Phone Service

Experience the latest in telephone technology that lets you use your broadband connection to make quality phone calls. Our Digital Phone service allows unlimited local and long distance in all 50 States and Canada. Looking to keep an existing phone number? We are able to move most telephone numbers for your convenience.* Customers are even able to control features with a click of the mouse using their online "My Phone" account.

Features include: Anonymous Call Rejection, Call Forward,

Call Waiting, Do Not Disturb, Speed Dial, Three-Way Calling

& Voice Mail Management

New Customers can add phone for 12 months with existing 

internet service for only $20 month!

What can happen when you cut cable lines

   People across northern Arizona couldn't use the Internet, their cellphones or landlines for several hours after someone vandalized a fiber-optic line that brings communications to a large part of the state, officials said. Businesses couldn't process credit card transactions, ATMs didn't function, law enforcement databases were unavailable, and even weather reports were affected.
   Authorities said 911 service was being supplemented with hand-held radios and alternate phone numbers. Water and sewer facilities switched to manual operations, and residents needed cash to make utility and court payments. 911 lines were limited Wednesday afternoon and authorities couldn't access law enforcement databases. Weather reports from the region weren't able to reach anyone. During their evening newscasts, television stations showed blank spaces on their weather maps where local temperatures would normally appear.

Be safe! Call Julie 811 before any digging project.

Even the most cautious excavator or homeowner can occasionally cause damage to a buried line. If a utility line is damaged or dislocated, state law requires that the person responsible for the excavation or demolition immediately notify the affected utility and then contact JULIE at 811 or 800-892-0123.

Please be prepared to give the following information to the JULIE call center agent:

• JULIE Dig Number
• Type of underground line damaged (pipe, cable, etc.)
• Affected utility, if known
• The location of the damaged line at the excavation site

JULIE’s call center agents may be able to assist with contact numbers for notifying utility owners.

In the event of a potentially dangerous situation, including the escape of any flammable, toxic or corrosive gas or liquid, state law requires the person doing the excavation to do the following:

• Immediately stop digging and evacuate the area
• Call 911 and notify the authorities
• Contact the owners of the underground lines

DO NOT attempt to repair, clamp or constrict the damaged utility unless under the supervision of the utility owner.

It is Safe Digging Month! Call Julie 811

Trees help clean the air, provide shade and make our yards more attractive and comfortable. While it may seem like a simple task to dig a hole and drop in a tree"hold on" there's quite a bit to consider before you pick up that shovel. Here's 5 common mistakes to avoid when preparing to plant a tree.

                                                      5 Common Mistakes when planting a tree

April Fool’s 2015: The Mega Round-Up Of The Best Gags

Technologies best pranks! by TechCrunch

Apple's New Watch

Check this out!

Apple Watch

Connection Speed and what you really need

This is part of an article published by GeekSquad. 

Download Speeds

1-4 Mbps
Generally, this is the lowest level of service available in most areas. Email and most web site will load fine and most music streaming services will work without interruption. Internet phone services (VOIP) should have no trouble. But Standard Definition (SD) videos will buffer on occasion.

4-6 Mbps
According to the Federal Communications Commission, this is the minimum speed "generally required for using today's video rich broadband applications and services." Users at this speed should not have any trouble with streaming audio or video. Service at this speed will allow some file sharing and should work fine for streaming Internet TV (IP TV).

6-10 Mbps
For online gamers and heavy video-on-demand, this is the preferred speed. This speed delivers uninterupted online gaming and smooth on-demand video as long as only one device is using a high bandwidth service.

10-15 Mbps
Users at this speed say they do notice the increase in speed. Web sites drop right into the browser and your interaction with web-based applications and cloud services will be much quicker. Will help you interact with more complex online applications like remote education services, telemedicine and high definition Internet TV.

15-50 Mbps
If you have a number of devices connected to your network and want to use them at the same time without delays, this may be the speed for you. With the explosion of electronic products that can be connected to the Internet, keeping them all working at peak performance is going to be an increasing challenge. Multiple simultaneous connections will require this level of service.

50+ Mbps
Speed like this is not usually seen feeding home networks. The main reasons for such blazing download speed are commercial - video conferencing, real-time data collection and intense remote computing. But again, with the explosion of web-enabled devices in homes, speed like this may someday become the new normal. Remember, we used to access the Internet with dial-up modems.

If you are not getting the speeds of your internet package, the first thing you need to do is a Speedtest. Once through your home wireless network and one bypassing the router and plugged directly in with your modem. That is the easiest way to define if a problem is with the actual service or your home network connection. If it shows your connection is working as your ISP says it should but you're still not happy with your computer's performance, you have a number of options:

1. Check your home network to make sure it is operating properly.
2. Your computer may need a little a little work. You may need to clean it up a bit.
3. You may need to upgrade your Internet service plan. To know what to expect by connection speed, see above.

Netflix recommended speeds

 

Recommended Netflix speeds

We can handle all the speeds Netflix asks for!