Back up your traditional antivirus software

It's becoming more and more important to back up your traditional antivirus software with programs like Malwarebytes and Spybot Search & Destroy. Read more on why this is becoming the standard for home protection. I found this article posted on Germantown Hills Computer PC Repair. We have seen alot of calls on spam issues lately.

Extra Security

Power cycle your modem and router!

Here's a good  article from PC World, always a good place to start.

Quick fix for slow internet!

Christmas lights and your Wi-Fi

Can Christmas lights slow down your Wi-Fi? Read this article from C-Net and find out!

Christmas lights and your Wi-Fi

Should you hard wire your home?

We here at Tel-Star talk to customers that have issues with their wireless network in their home. We sometimes are helpless when the modem signals and strength levels are perfect but your struggling to maintain wireless connectivity. It's very important for people to realize the difference between your internet signal to your modem and the wireless signal in the home. There are a lot of factors that can impact wireless home networks. This article by CEPro explains some of the benefits of hard wiring your home to maximize your current internet package.

Should you hard wire your home?

How high can cable bills go?

   It's that time again where we negotiate pricing for a network. Tel-Star belongs to a co-op consisting of other small cable companies to try and keep costs down and have the buying power of some of the big guys. However, skyrocketing increases from the networks are pushing basic cable packages well into historically record highs.
   We all understand and feel the pain of these increases. The public can honestly be looking at basic cable packages in the coming years around $100 a month. When you see networks running messages across your screens, please know it is not from us, your cable provider, but the network themselves that are inducing these scare tactics.
   We here at Tel-Star are doing everything we can to keep costs low and affordable. We will have more information coming as we continue these contracts.

How high can cable bills go?

Facebook, small business and your news feed.

  Facebook is hiding posts from you: How you can take back control. This is a great article by trek light gear. Facebook is an awesome tool for small business but customers are not seeing what they should. There is help to change your settings so you can see what you really want to. 

New Customer Portal!

 

   

     We launched our new customer portal online! From here you will be able to look at your balance, past payments, make payments by credit, debit or checking account or set up recurring payments. You can also sign up for paperless email billing!
     The website is www.telstar-online.net. You will need information from your November bill to sign up for the service. You need the last 6 digits of your NEW account number and the last billed amount. You need to go to the portal click "Manage Your Account". Under "Subscriber Login/Registration" you need to click on the Register for the first time link. Enter the information and click register. You will then need to go to your email and click a link in the Tel-Star Customer Care email to activate the account.
    We look forward to providing you an easy and convenient online way to manage your account! Call us at 888-842-0258 or 309-383-2677 with any questions or concerns.